WORK WITH US
Position your brand with clarity and impact.
Our Brand Advisory will help you understand your customers, evolve your strategic vision, and create effective communication.
“Susan patiently worked with us as we brainstormed and helped us think through how we could best serve our customers and how we could innovate to get there.”
Listen.
Who are your customers and what do they truly care about?
We help you clarify your objectives and custom-craft a methodology for customer research. We recruit and interview participants and analyze insights.
You’ll get an elegant, shareable Customer Insight presentation that brings your customers to life and helps you serve them better.
Position.
How do you want your brand to show up in the world? What does it stand for? How is it unique?
We’ll help you answer these questions and develop a complete and clearly articulated brand vision that’s true to your values, relevant to your customers, and differentiated from your competition.
You’ll get a Brand Strategy document that captures it all in words and pictures.
Communicate.
How do you connect? What are your key messages and how will you best convey them?
We’ll help you create the content your sales and marketing teams need to activate the brand strategy out in the world.
You’ll get Creative Communication for your sales decks, pitch decks, customer collateral, website, social media and beyond.

“Susan helped us to capture our unique value and bring it to life through words and illustrations that truly resonate with our customers. She was able to quickly learn our business model and customer goals and turn our product offer into one seamless story. We can’t wait to work with her again!”
“With Susan, we were able to design our sales materials in a way that was not only beautiful but incredibly impactful.”
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“Susan is an artisanal brand builder, helping clients to shed standard product-based, features marketing to reveal intrinsic, compelling value.”
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“I relied on Susan to be a thought partner. She was able to quickly turn our research into actionable strategic direction that helped us develop powerful communications.”
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“From concept to completion, Susan provided leadership and a vision. She's a brilliant creative thinker and strategic partner who quickly found the essence of our brand and brought it to life in a compelling way that engaged our customers.”
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“Susan helped me articulate the 'why' for my company, to bring forth in words and pictures our true essence. We finally had a brand and narratives that told our story — and it resonated with customers.”New List Item